[] " Thank you to Sara/Jenna and staff...
Dear Luncheon Buffet staff,
On behalf of Camp SONshine near Roca, NE and Sand Creek Post & Beam of Wayne, NE, I just wanted to thank your establishment for the fine repast we enjoyed yesterday, 8-10-10 there in Columbus. Our arrival was anticipated and the table set-up was conveniently located in Legends for privacy. Your wait staff,
Jenna and company, worked hard to accommodate our requests. We truly appreciate the delicious food (the beef and yeast rolls were RAVED about!) and the attention to detail on our behalf. The value for the offering was wonderful, as several of our group were senior citizens on set income, etc. Thank you again for our positive dining experience with you!  Truly,"

[] "Tonya,
On behalf of the Executive Board and general membership of the Nebraska State Bandmasters Association, I would like to extend my sincere thanks for providing the facilities for our Summer Workshop. All in attendance gained a great deal from the ability to gather and we are grateful for your willingness to help us out. Thanks again for helping us to attain "Better Bands for Nebraska!"  Sincerely,"

[] "To the staff at New World Inn,
Thank you so much for allowing us to use one of your rooms to host our Dec 5th baby shower. The dining room was especially cozy! Your staff was more than accommodating to our needs and all of your help and generosity is much appreciated!"

[] "Rob & Kori & all employees -
Thank you for making our anniversary truly special. All of you have shown us special treatment. The roses are still beautiful and the memories fresh - If we couldn't be at home being with you was the next best thing. Take Care"

[] "Thank you for your support of and involvement in MarketPlace! This year has been another incredible success- we could not have achieved it without you! We look forward to working with you in the future."

[] "Paige, Rob, Kori, Sara, John,
Thank you for your dedication in building the rural economy from within...
Wow! What can I say but a huge "Thank You!" You were superior to work with& I really appreciate everything. Please pass on huge thanks to the rest of your staff as well. Thank You, Partners for Success"

[] "Nebraska Blacksmith, Weldors, & Machinists Association Auxiliary
Thank You for your "Participation" in our convention. Thanks - everything was Great. Our Convention was a success."

[] "Rob & Kori -
I cannot begin to express my grattitude or or commend your staff for their help and genuine accomodations made in regard to my disability. They have impacted and enriched my daily life by making the impossible possible and the obstacles, attainable for which I'm so very grateful."

[] "Sara, thanks for all your effort you put into the New Year's celebration for the rest of us to enjoy. We are grateful for all you do. We'd like to thank you for putting up with us! We don't know how you do it, but we're glad you do!"

[] "LPNAN - Kori & Rob,
Thank you so much for helping to make our convention a success. Your staff did a nice job of accomodating any issues that arose. The food was excellent.
Thanks also for coordination with the Playhouse for the performance on Thursday evening. Thanks again,"

[] "To Sara, Rob, & Staff at New World Inn,
We would like to say a big THANK YOU for all your help and great service for T & R's wedding reception on April 24th. The meal was delicious and your facility was spaciouc and convenient, making the weekend a huge success.
Again, Thank You and best wishes."

[] Nebraska Tourism - "Dear Kori:
I cannot let the year end without a huge thank you to you, your husband, and the fantastic New World Inn staff for the tremendous job you did hosting the Nebraska Travel Conference. It was a joy to work with you! Your customer service is top notch. We were greeted with happy people and smiling faces throughout the conference. I thank you and the staff for all the work and hours you out in making our event a success. It's really great to see people who enjoy their jobs and also make it fun! Thank you all again for everything, we cannot wait to return again. I wish you all the happiest of holidays and look forward to working with you all next year. Best Wishes,"

[] National Multiple Sclerosis Society      "Hi Kori,
Thanks again for all your help this year. You, Rob and Paige were wonderful to work with!"

[] "Dear Kori and Rob,
J and I would like to thank you so much for helping to make our Grand York Rite Sessions such a great success. When we got to Columbus and the New World Inn most everything was set up for us and we could get busy with our work of putting things out. You listen to what we need and make sure it is like what we wanted it to be. When I asked about the podium and mic and then the screen for the Friday noon luncheon it was done and there for us to use. Your staff is always very helpful and does a wonderful job to please us. The food was outstanding for each meal and served hot. We chose our menus but it was good food and we had a lot of comments on how good it was. I liked that we had the same menu as the men. It worked very well to serve us both at the same time. We were the lucky ones this year and had the suite. It was so nice to have it. We could invite friends in to rest and relax between meetings and banquets. We thank you for all the special things you do for us. We look forward to being with you next year."

[] "Dear Manager,
I was a guest at the New World Inn & Conference Center this past weekend when I attended the American Council of the Blind of Nebraska (ACBN) state convention. Rarely in my 46 year life have I been treated so well. Everyone I encountered was friendly and eager to assist me. Prior to losing my vision, I was a project engineer that traveled extensively and frequently stayed in motels. Now that I am blind, being away from home is dufficult and stressful. Your staff's hospitality helped me enjoy the convention. The ACBN convention planners and your staff did a great job organizing the event. The facility was well suited for our group's registration, lodging, large group meeting, dining and entertainment needs. The kindness of your people, together and their availability and responsiveness to accomodate my needs, helped make the weekend special. While I can only speak for myself, I think my friends were pleased as well. I would highly recommend your facility and services to other travelers, groups, and businesses. You can use my name and this letter as a reference if you so desire. Please extend my appreciation to everyone that helped make my weekend so nice. I pray that your business and employees will be blessed with prosperity, happiness, and good health. I look forward to returning to the New World Inn & Conference Center next April for the next ACBN state convention. This summer, I hope to bring my family for a weekend getaway to relax and dine at your place. Sincerely,"

[] Letter to another city's convention bureau...
"... we chose from Lincoln, Hastings, York, and Columbus, or the New World Inn, which is where we just left. After considering the bids, proposals and offers, we are returning to Columbus as the hotel staff was exceptional, the facilities exceeded oue expectations and the food exquisite. Besides, the group sales contact, which according to the general manager, "is the best we've got," gave of her Saturday to spend time with the group proposing the contract for next year, not to mention assisted with the check-in process guiding folks to their room and pointing out the room's layout. Being in the hotel business as I have for 18 years, while it comes down to the almighty $, sometimes one needs to take into account the personalized service, friendliness and commitment the New World Inn displayed this past weekend. Having said all of that, I feel good about the choice the convention made and would continue to return to Columbus year in and year out, not only because of the reasons stated above, but to also visit new found friends made over the past year in the coordination of the convention process."

[] unsolicited letter to another organization from one that just used the facilities...
"Let me preface my remarks by stating I've been in the hospitality industry for 18 years, specifically the hotel industry. Working for the call center, in Omaha, of an upscale chain, I understand and recognize the importance of quality customer service, for it is customer service, professionalism and attention to detail that makes, or breaks, a hotel stay. In my 18 years of being associated with the American Council of the Blind of Nebraska, and one time convention coordinator by virtue of being the president, our organization has never experienced the readiness and willingness of hotel staff to take whatever steps are necessary to ensure the success of a convention of our kind. When I first learned, at the beginning of the year, my initial contacts had left, I dreaded the thought of re-introducing myself and our group to the new contacts. Even though we had signed contract and terms and conditions were never in doubt, Just the thought of a re-explaination of our needs didn't set well with me. Being accidentally transferred into the voice mail of the general manager, I left my call back information and, resulting from my work schedule, within a week we had connected only to discover we both, at one time worked for the same hotel chain. And having felt better about things and meeting in early February with the staff, any apprehension I had about our convention using the hotel facilities were immediately dismissed. I can honestly say our convention assembled enjyed all ascpects of the hotel, including the meeting space, our hospitality room, the food and beverage service and the jovial attitude of the entire staff from the sales department on down to the bartender, Bob. I would highly recommend the New World Inn & Conference Center to anyone considering visiting Columbus on business, leisure or group/convention travel. And to illustrate the point, our group is doing something never before done in our 31-year history .... returning to the same location for our 2008 convention the third weekend in April. Our membership, myself included, has made friends with each member of the hotel staff and is anxiously awaiting to return to see how everyone has been since our recent visit. With your permission, as soon as I receive a copy, I will be forwarding, an unsolicited copy of two letters of appreciation from one of our members as well as our corresponding secretary. It is hoped that you do consider, strongly, taking your group tot the New World Inn & Conference Center. And while I'm not on staff, but know something about the hospitality industry, your satisfaction, without question, will be guarenteed. Should you need further clarification, reference details after receiving the attachments, and/or further encouragement, please feel free to contact our convention chair JC..."

[] "Sara & NWI Staff -
Thank you so much for all your help with the Volunteer Banquet on April 23, 2010. The setting was perfect and the food ws wonderful. It was a great for us to honor our volunteers. Respectfully,"

[] "Sara,
Thank you very much for all your efforts in making this year's Business Hall of Fame a success... Whew, it feels good to say that! I appreciate you, Bobby, & the Staff for alll your hard work! Thanks again & Merry Christmas!"

[] "Dear Rob & Kori,
This is to let you know how much the American Council of the Blind of Nebraska appreciates how much you do for us to help us have a successful convention. Other than the unscheduled and rather untimely power outage, everything went as planned. We really appreciate everything you and your staff do to make us feel welcome and to make us comfortable. we like the way the staff remembers our names and what we drink. that makes me as well as others feel right at home. Even though we will not b coming to Columbus next year as some felt that 2 years in a row was enough, I personally am hoping that we will again be coming back sometime soon. Sincerely yours,"

[] "New World Inn,
Thank you for creating such a perfect atmosphere for the CHS Athletic Hall of Fame. The food and service was fantastic!! We cannot thank you enough for helping to orchestrate one of the most memorable events ever to take place in Columbus! Warmly,"

[] "Sara,
Ryan and I want to thank you for doing such a wonderful job as our wedding coordinator at the New Word Inn! You were so great to work withand we were so pleased with the results! Thanks Again!"

[] "Sara & New World Inn Staff,
Thank you so much for all your timeand efforts to make our wedding reception a success! Everything went smoothly from booking to planning to food and setup. Thank you for being easy to work with for us and our guests. We truly appreciate it! Thanks again,"

[] "Rob & Kori,
Thank you for an outstanding week at convention. You & your staff took very good care of us and I look forward to staying with you again... Take care and see you soon!"

[] "The columbus Hospital Auxiliary wants to thank you for all your help and cooperation in making our Extravaganza a success. We had a lot of compliments on how good the food was. Thank you,"

[] "Sara,
Thank you so much for all you did to make certain our reception went off without a problem. Everything was fabulous-
Thank you so much,"

[] "The New World Inn,
The Columbus Rescue Mission and I would like to thank you and your staff for the great meal and wonderful service which made for a very, very, enjoyable evening for our banquet November 3rd. We had a great turn out and many comments on the good food. We are planning to have our banquet at the New World Inn again next year and look forward to working with you. If you have any suggestions for improvement, please call me at ###-#### Again, thank you for your hospitality. Sincerely,"

[]"Dear Rob & Kori:
Enclosed is a certificate recognizing your firm's 2009 participation in Nebraska Poultry Industries Golden Egg & Feather Club (GEFC). A list of GEFC participants is also enclosed. The funds your firm contributed through membership, advertising, and hospitality were totaled to determine your appropriate award level. Thank you very much for such support. The 2009 NPI convention was another success! Everything was well planned and executed. Feedback on the meals was good. The only food item to receive some negative comments was the egg/potato casserole served for lunch, Wednesday, Feb 25. The Flat Iron Steak, served Thursday evening, Feb 26, received the most favorable comments. You were absolutely right about that menu item. Everyone loved it, AND the apple dumpling that was served for dessert! Thanks for all you and your staff did to assure a professional convention experience for our group. You both worke so hard in assuring the success of our convention and your efforts are certainly recognized and appreciated. If it's in your power, you deliver whatever we need with a smile! It was escecially helpful to have an audio/visual person "on hand" during our convention to hand the inevitable computer/sound problems. Thank you. We look forward to working with you and your staff in the future, Kori and Rob. We know that you will be continually updating and fine tuning your facilities at the New World Inn to stay competitive and meet the needs of your future guests. Hope your business continues to grow in 2009! Sincerely"

[] "Excellent, excellent, excellent. I am writing to tell you of how satisfied we were with the service, at your establishment. We held a D family reunion there on June 14, with approximately 75 guests in attendance. I heard only compliments concerning the food, service and ambience. Special thanks to Sara Johnson for making the arrangments, Rob Wendt for his overseeing of room arrangements and food service, and professional talents of chefs Bobby Harrington and Kevin Heaton. Thanks to you all. Sincerely,"

[] "Sara,
We want to thank you and the New World Inn staff for all you did to make our "All Company Meeting" such a success last week. We have received several compliments on how well things went and how good the food was & we appreciate all you did to make that happen. Your help in planning the event and overseeing that everything went smoothly that day is truly appreciated!"

[] "Dear Rob & Kori:
Enclosed is a certificate recognizing your firm's 2008 participation in Nebraska Poultry Industries Golden Egg & Feather Club (GEFC). A list of GEFC participants is also enclosed. The funds your firm contributed through membership, advertising, and hospitality were totaled to determine your appropriate award level. Thank you very much for such support. The 2008 Nebraska Poultry Industries convention was another success! Everything was well planned and executed. The meals were all very good, and the facilities were fine. Thanks for all you and your staff did to assure a professional convention experience for our group. I'm happy that our board decided to renew their contract with the New World Inn for another three years. I can't imagine doing our annual convention without the professional input and expertise of you both! Also, Joline and I thoroughly enjoy working with you and appreciate the endless efforts of you and your staff to accomodate our professional needs and the personal needs of our guests. We look forward to working with you in the future, Kori and Rob. We know that you will be continually updating and fine tuning your facilities at the New World Inn to stay competitive and meet the needs of your future guests. Best of luck with the water park, which should be scheduled to open very soon! Sincerely"